# Inboxes

Connect channels and choose where conversations enter your Flownally workspace.

8 operations in the Inboxes resource group.

## Operations

- [Get inboxes](/api/reference/inboxes/get-inboxes.md) - GET `/inboxes` - Returns the connected channels that can send or receive customer messages in this
workspace. Use an inbox ID as the sender when starting outbound messages.
- [Create inbox](/api/reference/inboxes/create-inbox.md) - POST `/inboxes` - Connects one or more channel resources and makes them available as Flownally inboxes.
- [Delete inbox](/api/reference/inboxes/delete-inbox-by-id.md) - DELETE `/inboxes/{id}` - Removes an inbox from the workspace so it can no longer receive or send messages.
- [Assign team to inbox](/api/reference/inboxes/set-inbox-team.md) - PUT `/inboxes/{id}/team` - Routes new conversations from this inbox to the selected team.
- [Clear team from inbox](/api/reference/inboxes/clear-inbox-team.md) - DELETE `/inboxes/{id}/team` - Removes team routing so conversations use the workspace fallback.
- [List WhatsApp templates](/api/reference/inboxes/list-whats-app-templates.md) - GET `/inboxes/{id}/whatsapp/templates` - Returns approved and pending WhatsApp templates available for this inbox. Use template
names and languages from this response when sending `template` message content.
- [List WABA phone numbers](/api/reference/inboxes/list-waba-phone-numbers.md) - GET `/whatsapp/{wabaId}/phone-numbers` - Returns WhatsApp phone numbers that can be connected as Flownally inboxes.
- [List Twilio phone numbers](/api/reference/inboxes/list-twilio-phone-numbers.md) - POST `/twilio/{accountSid}/phone-numbers` - Returns Twilio sender phone numbers available for installation as Flownally inboxes.

## Schemas

- [Response](/api/reference/schemas/inboxes-response.md) - object - Connected inboxes for the workspace.
- [Inbox](/api/reference/schemas/inbox.md) - object - A connected customer communication channel in Flownally.
- [InboxStatus](/api/reference/schemas/inbox-status.md) - object - Channel-agnostic operational health for an inbox.
- [InboxStatusState](/api/reference/schemas/inbox-status-state.md) - enum - Overall operational health of an inbox.
- [InboxStatusReason](/api/reference/schemas/inbox-status-reason.md) - enum - Reason an inbox is not fully active.
- [ProblemDetails](/api/reference/schemas/problem-details.md) - object - RFC 9457 Problem Details response with a stable Flownally error code.
- [FieldViolation](/api/reference/schemas/field-violation.md) - object
- [Window](/api/reference/schemas/messaging-window.md) - object - Tells a client whether the current actor can send in this conversation right now.
- [CreateInboxRequest](/api/reference/schemas/create-inbox-request.md) - object - Connect exactly one channel type per request.
- [CreateWhatsAppInboxRequest](/api/reference/schemas/create-whats-app-inbox-request.md) - object - Create a WhatsApp inbox
- [WhatsAppInboxRequest](/api/reference/schemas/whats-app-inbox-request.md) - object - WhatsApp Business resources to connect.
- [CreateMessengerInboxRequest](/api/reference/schemas/create-messenger-inbox-request.md) - object - Create a Messenger inbox
- [MessengerInboxRequest](/api/reference/schemas/messenger-inbox-request.md) - object - Facebook Pages to connect for Messenger conversations.
- [CreateInstagramInboxRequest](/api/reference/schemas/create-instagram-inbox-request.md) - object - Create an Instagram inbox
- [InstagramInboxRequest](/api/reference/schemas/instagram-inbox-request.md) - object - Instagram Business accounts to connect.
- [CreateTextIncInboxRequest](/api/reference/schemas/create-text-inc-inbox-request.md) - object - Create a Text Inc agent inbox
- [TextIncInboxRequest](/api/reference/schemas/text-inc-inbox-request.md) - object - Text Inc organization to connect.
- [CreateTwilioInboxRequest](/api/reference/schemas/create-twilio-inbox-request.md) - object - Create Twilio inboxes from selected sender phone numbers.
- [TwilioInboxRequest](/api/reference/schemas/twilio-inbox-request.md) - object - Twilio pending credential and sender phone numbers to connect.
- [CreateInboxResponse](/api/reference/schemas/create-inbox-response.md) - object - Inboxes created from the connected channel resources.
- [SetInboxTeamRequest](/api/reference/schemas/set-inbox-team-request.md) - object - Team that should own new conversations arriving in this inbox.
- [WhatsAppTemplatesResponse](/api/reference/schemas/whats-app-templates-response.md) - object - WhatsApp templates available for outbound template messages.
- [WhatsAppTemplate](/api/reference/schemas/whats-app-template.md) - object - WhatsApp message template synced from Meta.
- [WhatsAppTemplateComponent](/api/reference/schemas/whats-app-template-component.md) - object
- [WhatsAppTemplateButton](/api/reference/schemas/whats-app-template-button.md) - object
- [WABAPhoneNumbersResponse](/api/reference/schemas/waba-phone-numbers-response.md) - object - Phone numbers available on a WhatsApp Business Account.
- [WABAPhoneNumber](/api/reference/schemas/waba-phone-number.md) - object - WhatsApp phone number that can be connected to an inbox.
- [ListTwilioPhoneNumbersRequest](/api/reference/schemas/list-twilio-phone-numbers-request.md) - object - Twilio credential used to list sender phone numbers.
- [TwilioPhoneNumbersResponse](/api/reference/schemas/twilio-phone-numbers-response.md) - object - Twilio phone numbers available for installation.
- [TwilioPhoneNumber](/api/reference/schemas/twilio-phone-number.md) - object - Twilio sender phone number that can be connected to an inbox.
- [TwilioPhoneNumberCapabilities](/api/reference/schemas/twilio-phone-number-capabilities.md) - object - Messaging capabilities reported by Twilio for this phone number.