object
InboxForwardingRule
One rule; the default and each team take at most one.
Properties
- Name
teamId- Type
- string | null
- Description
- Team whose sessions the rule covers. Null or absent for the default rule, which also covers teams without a rule of their own.
- Name
to- Type
- string
- Description
- Desk inbox (LiveChat or Genesys) the sessions are forwarded to. Absent keeps them in Flownally.
- Name
groupId- Type
- integer
- Description
- LiveChat group new chats start in. Only for a LiveChat `to`; 0 is the licence's default group.