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object

SystemContent

LLM

View as Markdown

Properties

Name
event
Type
string
Description
What happened, such as `conversation.assigned` or `conversation.closed`.
Name
params
Type
object
Description
Event details for rendering, such as the new owner or the close reason.

Related operations

Send a messagePOST /messages
Get messageGET /messages/{id}
List conversation messagesGET /conversations/{id}/messages
Send message in a conversationPOST /conversations/{id}/messages
Webhook payloadsPOST {configured webhook URL}

Customer communication that keeps every conversation moving.

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