# How to create a block in a chatbot to send messages

# How do I create a block in a chatbot to send messages?

This article explains how to **add a message step to your chatbot**. Follow these steps to write out text replies. This ensures your assistant sends messages to users automatically.

### In this article, you will learn how to

- **Add a Send Message block** to your chatbot.
- Write the text response for your assistant.
- Fix common message saving errors.

## Before you start

Before creating a block in a chatbot to send messages, make sure you have an **existing chatbot** to add a Send Message block.

## How to create a block in a chatbot to send messages

1. Log in to your Flownally workspace.
2. Go to the **Chatbots** tab.

![](/help-center/04-chatbots/02-01-paused-chatbots-list.png)

3. Click an existing chatbot to edit it, or[create a new one](/chatbots/create-chatbot) to open the editor automatically.

![](/help-center/04-chatbots/07-chatbot-blocks/01-01-opened-paused-chatbot.png)

4. Click on **+** icon to add a new block.
5. Choose the **Send Messages** block.

![](/help-center/04-chatbots/07-chatbot-blocks/02-01-select-send-message-block.png)

6. Type the message you want to be send by the chatbot.

![](/help-center/04-chatbots/07-chatbot-blocks/02-02-send-message-block.png)

## What happens after creating a block in a chatbot to send messages?

After creating a block in a chatbot to send messages, your assistant gains a new text response step. The chatbot will deliver this message automatically when a user reaches this point in the conversation.

## Troubleshooting

### **Chatbot can't be activated yet** when trying to activate the chatbot

This happens because the text field is completely empty. To fix this you need to type a message before closing the settings.

### Changes do not apply

This may be a result of a temporary browser lag. To solve this you need to refresh your window and try again.

## Related articles

- [How to create a block in a chatbot to send interactive messages](/chatbots/chatbot-blocks/send-rich-message-block)
- [How to create a block in a chatbot to wait for a customer response](/chatbots/chatbot-blocks/wait-block)
- [How to create a block in a chatbot to detect customer's intent](/chatbots/chatbot-blocks/intent-detector-block)
- [How to create a block in a journey to send messages](/journeys/journey-blocks/send-message-block)