# How to create an entry point in a chatbot

# How do I create an entry point in a chatbot?

This article explains how to **create a starting entry point for your chatbot**. Follow these steps to choose a starting trigger. This ensures your chatbot launches automatically for customers.

### In this article, you will learn how to

- **Configure a Start block** as the entry point for your chatbot.
- Select between tracking all conversations or a specific team.
- Resolve initialization and setup error messages.

## Before you start

Before creating an entry point in a chatbot, make sure you have an **opened chatbot** to set up an entry point.

## How to create an entry point in a chatbot

1. Log in to your Flownally workspace.
2. Go to the **Chatbots** tab.

![](/help-center/04-chatbots/02-01-paused-chatbots-list.png)

3. Click an existing chatbot to edit it, or[create a new one](/chatbots/create-chatbot) to open the editor automatically.

![](/help-center/04-chatbots/07-chatbot-blocks/01-01-opened-paused-chatbot.png)

4. **Click on the Start block** to choose the trigger that will start the chatbot.
5. You can choose from two options:
	- All conversations
	- Specific team

![](/help-center/04-chatbots/07-chatbot-blocks/01-02-start-block.png)

## What happens after creating an entry point in a chatbot?

After creating an entry point in a chatbot, the system establishes a trigger for your assistant. The chatbot will monitor incoming messages and launch automatically when a conversation matches your settings.

## Troubleshooting

### Start block options do not open

This is caused by a **temporary browser glitch**. You must **refresh your browser window** and click the block again to see the choices.

### **Configuration incomplete** when trying to activate the chatbot

This is likely because only the starting point is configured, and the chatbot requires action blocks to function. To fix this, add more blocks to the chatbot and try activating it again.

## Related articles

- [How to create a block in a chatbot to send messages](/chatbots/chatbot-blocks/send-message-block)
- [How to create a block in a chatbot to send interactive messages](/chatbots/chatbot-blocks/send-rich-message-block)
- [How to create a block in a chatbot to update tags](/chatbots/chatbot-blocks/update-tags-block)
- [How to create a block in a chatbot to detect customer's intent](/chatbots/chatbot-blocks/intent-detector-block)
- [How to create an entry point in a journey](/journeys/journey-blocks/start-block)