# How to connect Instagram

# How do I connect Instagram?
 
This article explains how you can **add a Instagram professional account** to Flownally. By connecting this channel, you can manage all incoming Instagram messages directly from your shared inbox alongside other channels. This integration allows your team to keep all interactions organized in one place.
 
### In this article, you will learn how to
 
*   **Connect your Instagram professional account** to Flownally.
*   Check whether the connection is active.
*   Confirm that messages appear in your shared Inbox.
*   Troubleshoot common connection issues.
 
## Before you start
 
Before connecting Instagram professional account to Flownally, make sure you have:
*   **Admin access to your Flownally workspace**.
*   **Access to the Instagram professional account** you want to connect.
*   **Permission to manage your Meta Business Portfolio**.
*   Stable internet connection.
 
## How to connect Instagram
 
1.  Log in to your Flownally workspace.
2.  Go to **Channels**.
3.  Click **Connect Instagram**.
4.  **Log in to your Instagram professional account**.
5.  **Confirm the permissions**.
6.  Return to Flownally and **wait a few minutes** for Flownally to integrate with Instagram.
 
## What happens after connecting Instagram?
 
After connecting Instagram, new Instagram conversations will appear in your Flownally shared inbox. Your team can reply to those conversations and manage them alongside WhatsApp and Messenger messages.
 
## Troubleshooting
 
### Instagram does not appear in my Flownally inbox
 
Instagram messages do not appear in your inbox. This can happen when the the channel is not active. Check whether the channel is active in the **Channels** tab. If the connection is inactive, **reconnect** Instagram and confirm that you completed all Meta authorization steps.
 
## Related articles
 
- [How to connect WhatsApp to Flownally](/connect-whatsapp-business)
- [How to connect Messenger to Flownally](/connect-messenger)