# How to add payment method to WhatsApp account

# How do I add payment method to WhatsApp account?

This article explains how to **add payment method to WhatsApp account**. Follow these steps to complete the setup through the embedded registration form or inside Meta Business Portfolio. This ensures your account is ready to handle WhatsApp conversation charges.

### In this article, you will learn how to

- **Add a payment method** using the **embedded registration** flow or **directly from Meta**.
- Configure debit cards or existing business payment methods inside Meta.
- Resolve card rejection errors during the billing setup.

## Before you start

Before adding payment method to WhatsApp account, make sure you have:
- An active Meta Business Portfolio account.
- A valid debit card, credit card, or existing Meta business payment method.

> **Important:** Meta bills your account directly for WhatsApp conversational fees. Flownally does not manage, process, or store information about these external messaging charges.
> 
## How to add payment method to WhatsApp account

1. You have two options to start adding a payment method:
	- At the end of the embedded registration form for adding a number, click the "Add payment" button.
	- In Meta:
		1. Go to [WhatsApp accounts tab](https://business.facebook.com/latest/settings/whatsapp_account) in your Meta Business Portfolio.
		2. Click on the WhatsApp Business account with your number.
		3. Go to the Summary section.
		4. Click on the **Payment Settings** button.
2. In the **Billing & payment** window click on the **Add payment method** button.
3. If there's no payment information added you need to fill the necessary information.
4. Choose one of the options:
	- **Business payment method**, if you already have payment method added in your Meta Business Portfolio.
	- **Debit or credit card**, if you want to add a new payment method.

## What happens after adding payment method to WhatsApp account?

After adding payment method to WhatsApp Account, Meta connects your billing choice to your phone number. Your account can now send paid template messages without volume restrictions. All platform conversation fees will charge to this chosen payment method automatically.

## Troubleshooting

### Payment settings button is missing

The payment button does not appear in your Meta summary section. This happens because the Meta webpage layout failed to load completely. You need to refresh your browser tab or log out and log back into Meta to resolve the display error.

### Card verification fails

Meta rejects your new credit or debit card during authorization. This is usually caused by incorrect card details or temporary security restrictions from your bank. You must double-check your billing details or contact your financial institution to approve Meta transactions.

## Related articles

- [How to connect WhatsApp to Flownally](/connect-whatsapp-business)
- [How to connect Instagram to Flownally](/connect-instagram)
- [How to connect Messenger to Flownally](/connect-messenger)