# How to add a contact

# How do I add a contact?

This article walks you through manually **creating a new contact** in your Flownally Contacts directory. Learn how to input essential details and assign data fields to quickly look up records and start new conversations.

### In this article, you will learn how to

- Navigate to the Contacts section to **manually add a new customer**.
- Input names and assign additional data fields to your contacts.
- Troubleshoot common errors during manual contact creation.

## Before you start

Before adding a contact, make sure you have:
- The minimum required information for the contact (such as a name or primary identifier).

## How to add a contact

1. Log in to your Flownally workspace.
2. Go to the **Contacts** tab.
3. Click on the **+ Add contact** button.
4. Provide the contact name and add any additional fields.
5. Click on **Create contact** to save new contact.

## What happens after adding a contact?

After a contact is added, their new user profile will immediately appear in your Flownally **customers** tab. Your team can look up their details, manually initiate new conversations across your connected channels, and assign custom fields or tags to keep their information organized alongside your existing contacts.

## Troubleshooting

### "Create contact" button is greyed out

The **Create contact** button remains unclickable. This can happen if you have likely missed a required field or entered invalid information. Check the provided data and try again.

## Related articles

- [How to import contacts](/contacts/import-contacts)
- [How to change customer data](/contacts/customer-data)
- [How to archive a contact](/contacts/archive-contact)