# How to delete a segment

# How do I delete a segment?

This article explains how to delete an unwanted segment from your workspace. Follow these steps to remove old contact segments permanently. This keeps your segment list clean.

### In this article, you will learn how to

- **Delete segments** from your account view.
- Solve display issues during segment removal.

## Before you start

Before deleting a segment, make sure you have:
- **Owner or Admin role in your Flownally workspace**.
- At least one existing segment in Flownally.
- A clear decision to permanently erase the segment.

## How to delete a segment

1. Log in to your Flownally workspace.
2. Go to the **Contacts** tab.

![](/help-center/02-contacts/01-01-contacts-start.png)

3. Click **More** or the **three dots** to the right of your segments, above the contact list.
4. Choose **Manage segments**.

![](/help-center/02-contacts/06-01-manage-segments.png)

5. You will see the segments list.

![](/help-center/02-contacts/06-02-segments-list.png)

6. Hover over the segment.

![](/help-center/02-contacts/06-03-segment-highlighted.png)

7. Click the **three dots** on the right side of the segment and choose **Delete segment**.

![](/help-center/02-contacts/07-01-delete-segment.png)

8. Confirm by clicking the **Delete segment** button.

![](/help-center/02-contacts/07-02-delete-segment-confirmation.png)

## What happens after deleting a segment?

After deleting a segment, its saved filters are permanently removed from your list. The underlying contact records remain safe on the contacts list.

## Troubleshooting

### Delete confirmation fails

This happens because of a temporary browser interface stall. You must refresh your browser tab and try deleting the segment again.

### Segment stays in list

This is caused by a temporary database cache delay. You need to reload your browser page to see the updated overview.

## Related articles

- [How to filter customers](/contacts/filter-customers)
- [How to create a segment](/contacts/create-segment)
- [How to edit a segment](/contacts/edit-segment)