# How to create a block in a journey to update tags

# How do I create a block in a journey to update tags?

This article explains how to **use an Update Tags block** in an automation workflow. Follow these steps to automatically assign or remove tags for your contacts. This helps you keep your customer data organized as users move through your journey.

### In this article, you will learn how to

- **Add an Update Tags block** to your journey.
- Configure tags to be added or removed automatically.
- Fix common setup errors inside the block configuration.

## Before you start

Before creating a block in a journey to update tags, make sure you have:
- An **existing journey** to **add an Update Tags block**.
- Pre-configured tags in your account to assign or remove them automatically.

## How to create a block in a journey to update tags

1. Log in to your Flownally workspace.
2. Go to the **Journeys** tab.
3. <!-- empty step retained -->
![](/help-center/03-journeys/02-01-paused-journeys-list.png)

3. Click an existing journey to edit it, or[create a new one](/journeys/create-journey) to open the editor automatically.

![](/help-center/03-journeys/07-journey-blocks/01-01-opened-paused-journey.png)

4. Click on **+** icon to add a new block.
5. Choose the **Update Tags** block.

![](/help-center/03-journeys/07-journey-blocks/03-01-select-update-tags.png)

6. Choose whether and what **tags will be added** to the contact.
7. Choose whether and what **tags will be removed** to the contact.

![](/help-center/03-journeys/07-journey-blocks/03-02-update-tags-block.png)

## What happens after create a block in a journey to update tags?

After creating a block in a journey to update tags, your workflow updates contact tags automatically during the live automation. The system adds or removes the chosen labels when a contact reaches this step in the journey. Your team can use these updated tags to filter contacts in your directory right away.

## Troubleshooting

### Tags do not update on contacts

This occurs because the chosen **tag was deleted from your main settings**. You must **create the tag again** in your workspace settings and reselect it in the block.

## Related articles

- [How to create a block in a journey to send messages](/journeys/journey-blocks/send-message-block)
- [How to create a block in a journey to split it](/journeys/journey-blocks/split-by-condition-block)
- [How to create a HTTP request block in a journey](/journeys/journey-blocks/http-request-block)
- [How to create a block in a chatbot to update tags](/chatbots/chatbot-blocks/update-tags-block)