# How to check the journeys report

# How do I check the journeys report?

This article helps you monitor contact entries, active journey progression, and failed entries in automated workflows.

### In this article, you will learn how to

- Track total contacts entering automated journeys.
- See how many contacts are currently in a journey.
- Identify failed journey entries.

## Before you start

Before checking the journeys report, make sure you have:
- **Owner or Admin role in your Flownally workspace**.
- At least **one journey created** in your workspace.
- Contacts triggered into active journey flows.

## How to check the journeys report

1. Log in to your Flownally workspace.
2. Go to the **Reports** tab.

![](/help-center/09-reports/01-01-reports-tab.png)

3. Click the **Journeys** section.

![](/help-center/09-reports/04-01-journeys-report.png)

> **Important:** **Last 28 days** and **Last 7 days** show results for full days only and don’t include today.

### Key metrics explained

- **Contacts entering journeys**: Total contacts entering automated workflows during the selected period, reflecting their current entry status. Counts can overlap when a contact joins several journeys or enters again. The timeline counts each contact on their first entry day within the period.
- **Still in journey**: Number of contacts currently active and progressing through journey steps. The timeline counts each contact on their first entry day within the period.
- **Contacts with failed entries**: Total contacts that encountered errors during journey entry. A failed entry does not imply that the contact is still blocked. The timeline counts each contact on their first entry day within the period.

## Troubleshooting

### Contacts with failed entries count is high

Your journey trigger conditions or contact fields contain invalid data. Review your journey trigger rules and field requirements.

### Journey contact count does not update

The reporting dashboard updates periodically rather than instantly. Wait a few minutes and refresh your browser page.

## Related articles

- [How to check the sessions report](/reports/sessions-report)
- [How to check the bots report](/reports/bots-report)
- [How to check the campaigns report](/reports/campaigns-report)