# How to create a service account

# How do I create a service account?

This article explains how to **create a service account for API access**. Follow these steps to establish credentials for external programmatic integrations. This allows secure data communication between systems.

### In this article, you will learn how to

- **Create a new service account in your workspace**.
- Fix basic credential initialization errors on the dashboard.

## Before you start

Before creating a service account, make sure you have **admin access to your Flownally workspace**.

> **Important:** The secret token is only displayed once during creation. Copy and store it securely right away because you cannot view it again later.

## How to create a service account

1. Log in to your Flownally workspace.
2. Go to the **Settings** tab.
3. Go to the **API Access** section.

![](/help-center/09-settings/02-API/01-01-service-accounts-list.png)

4. Click on the **Create service account** button.
5. Provide a **name** for the new service account.
6. Optionally add a description to the new service account.
7. Click on the **Create service account** button.

![](/help-center/09-settings/02-API/01-02-create-service-account.png)

8. Prompt with a one-time API key will appear on the screen:
	- We recommend copying and storing it in a secure location.
	- Click **Done** to close the prompt.

![](/help-center/09-settings/02-API/01-03-created-api-key.png)

## What happens after creating a service account?

After creating a service account, a new set of API access credentials generates in your workspace settings. You can use these secure keys to authenticate external software tools with your Flownally account.

## Troubleshooting

### **Create** button is unresponsive

This is caused by a temporary browser interface lag. You need to refresh your tab and try the submission again.

### Token is hidden

This happens because you closed the initial confirmation screen too quickly. You must [revoke the key](/settings/api/revoke-api-key) and [create a new one](/settings/api/create-api-key), or [completely remove the service account](/settings/api/delete-service-account) and create a new one.


## Related articles

- [Flownally API Documentation](https://help.flownally.com/api)
- [How to create a new API key](/settings/api/create-api-key)
- [How to revoke an API key](/settings/api/revoke-api-key)
- [How to delete a service account](/settings/api/delete-service-account)