# How to stop your Flownally subscription

# How do I stop my Flownally subscription?

This article explains how to **stop your Flownally subscription**. Follow these steps to navigate to the billing portal and stop your recurring payments. This ensures you will not receive future charges.

### In this article, you will learn how to

- Open your secure billing portal from settings.
- **Stop your Flownally subscription**.
- Solve interface loading errors in the billing menu.

## Before you start

Before stopping my Flownally subscription, make sure you have:
- **Admin access to your Flownally workspace**.
- An active paid subscription linked to your Flownally workspace.

> **Important:** Stopping your plan cancels future charges but keeps your paid features active until the end of your current billing period.

## How to stop my Flownally subscription

1. Log in to your Flownally workspace.
2. Go to the **Settings** tab.
3. Go to the **Billing** section.

![](/help-center/09-settings/04-billing/02-01-active-plan.png)

4. Click on **Manage subscription**.
5. In the Stripe you can check the plan details.
6. You can also cancel the subscription by clicking on the **Cancel subscription** button..

![](/help-center/09-settings/04-billing/02-02-stripe-flownally-subscription.png)

## What happens after stopping your Flownally subscription?

After stopping your Flownally subscription, your cancellation updates inside the system immediately. You can continue using the platform features until your current cycle ends. The account will then automatically downgrade to the free layout.

## Troubleshooting

### **Cancel subscription** button is missing in the Stripe website

This happens because of a temporary checkout page loading glitch. You must log out of your workspace and log in again to refresh the portal.

### Billing status not updating after canceling subscription

This is caused by a temporary database synchronization delay. You need to refresh your browser page to show the new status.

## Related articles

- [Pricing](https://www.flownally.com/pricing)
- [How to choose a plan for your Flownally subscription](/settings/billing/choose-a-plan)