# How to remove a tag

# How do I remove a tag?

This article explains how to **delete an existing customer tag** from your workspace. Follow these steps to clean up your label list. This ensures your contact management remains accurate.

### In this article, you will learn how to

- **Delete a customer tag from your workspace**.
- Fix interface update delays during deletion.

## Before you start

Before removing a tag, make sure you have:
- A clear decision to permanently remove the label.

> **Important:** Deleting a tag is permanent. It removes the label from all assigned contacts automatically.

## How to remove a tag

1. Log in to your Flownally workspace.
2. Go to the **Settings** tab.
3. Go to the **Customer tags** section.
4. Hover over the tag.
5. Click on the **Delete** icon.

## What happens after removing a tag?

After removing a tag, the label disappears from your customer tags settings list. The system automatically unassigns this tag from all contacts who previously had it.

## Troubleshooting

### Delete icon missing

The trash icon does not show up when you hover over the item. This is caused by a temporary display rendering lag in your browser. You need to clear your browser cache and reload the page.

### Tag still appears

The tag remains visible in your list after you click delete. This happens due to a temporary server synchronization delay. You must refresh your browser window to see the updated overview.

## Related articles

- [How to create a tag](/settings/custom-data/create-tag)
- [How to create a new custom field](/settings/custom-data/create-field)
- [How to change customer data from the Inbox](/inbox/customer-data)
- [How to change customer data from the Contacts](/contacts/customer-data)