# How to add a member to a team

# How do I add a member to a team?

This article explains how to **add a workspace member to a specific team**. Follow these steps to assign agents to department groups using either the member or team views. This ensures your teams can access their routed messages.

### In this article, you will learn how to

- **Add an active member to a chosen team**.
- Use the team perspective to organize your group rosters.
- Fix member visibility issues inside your teams.

## Before you start

Before adding a member to a team, make sure you have:
- **Admin access to your Flownally workspace**.
- An active member saved in your workspace.
- An existing team created in your workspace.

> **Important thing**: Members can belong to multiple teams at the same time, so adding them to a new group will not remove them from existing ones.

## How to add a member to a team

1. Log in to your Flownally workspace.
2. Go to the **Team** tab.
3. You have two options on how to add a member to a team:
	- From the member perspective:
		1. Go to the **Members** section.
		2. **Click on a team member**.
		3. Click on the **Add team** button.
		4. **Choose a team** you want the member to join.
	- From the team perspective:
		1. Go to the **Teams** section.
		2. **Click to a team**.
		3. Click on the **Add member** button.
		4. **Choose a member** you want to add to the team.

## What happens after adding a member to a team?

After adding a member to a team, the user gains instant access to that team's conversations. Their name will show up on the team roster and they can view routed channel messages in the shared inbox.

## Troubleshooting

### User not visible in list

The member name does not show up in the selection dropdown. This happens because members have a pending invitation status. In that case the user must accept the invite first before you can add them to a team.

### Team list fails to open

The select team menu remains empty when clicked. This can happen due to a temporary server connection delay. You must reload the page and attempt the step again.

## Related articles

- [How to invite a new member](/team/invite-member)
- [How to create a team](/team/create-team)
- [How to remove a member from a team](/team/remove-from-team)