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How to manage a Flownally account

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How do I manage my Flownally account?

This article explains how to manage your personal profile details in Flownally. Follow these steps to change your profile picture, name, or account password. This keeps your user profile current and secure.

In this article, you will learn how to

  • Change your profile picture using your device files.
  • Update your display name in the profile settings.
  • Modify your account password to secure your login.

Before you start

Before managing your Flownally account make sure you have:

  • An active Flownally user account to log in.

Important: Password changes require your current password. Make sure you remember your existing password before trying to set a new one.

How to manage your Flownally account

  1. Log in to your Flownally workspace.
  2. Click on your account name located in the lower left corner of the screen.
  3. Click on Account Settings.
  4. To change your profile picture:
    1. Hover over and click on the profile picture.
    2. Choose a picture from your device.
    3. Click on the Open button.
  5. To change your profile name:
    1. Type new name in the Name field.
    2. Click on the Save profile button.
  6. To change your password:
    1. Provide your current password.
    2. Provide a new password.
    3. Confirm password by typing it again.
    4. Click on the Change password button.

What happens after managing your Flownally account?

After managing your Flownally account, your profile updates instantly across the workspace. Your team will see your new display name and profile picture immediately. Your new password becomes active for your next login session.

Troubleshooting

Profile picture fails to upload

The system rejects your new profile image or fails to show it on the page. This happens because the chosen file format or size is not supported by the platform. You must select a standard image format like PNG or JPEG and try uploading it again.

Password change error

The platform displays an error message when you try to update your security settings. This occurs because your current password was typed incorrectly in the verification field. You need to retype your existing password carefully and submit the change again.

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