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How to remove a member

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How do I remove a new member?

This article explains how to remove a member from your workspace. Follow these steps to revoke access for any user profile. This keeps your user list secure and updated.

In this article, you will learn how to

  • Remove a member from your workspace.
  • Stop a user from accessing your shared inbox.
  • Fix display errors in the members directory.

Before you start

Before removing a new member, make sure you have:

  • Admin access to your Flownally workspace.
  • An active member profile to remove from the workspace.

How to remove a new member

  1. Log in to your Flownally workspace.
  2. Go to the Team tab.
  3. Go to the Members section.
  4. Click on a team member.
  5. Click on the Remove member button.

What happens after removing a new member?

After removing a new member, their login access to your workspace stops immediately. Their name disappears from the active members list and their previously assigned chats move to the general unassigned queue.

Troubleshooting

Member name still visible

The user profile remains in your list after deletion. This happens when a browser cache is temporary delayed. You need to reload your browser page to refresh the view.

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