object
Conversation
A customer conversation as it appears in the shared Flownally inbox.
Properties
- Name
id- Type
- string
- Description
- Required property.
- Name
channel- Type
- string
- Description
- Required property.
- Name
externalId- Type
- string
- Description
- Required property.
- Name
inboxId- Type
- string
- Description
- Optional property.
- Name
name- Type
- string
- Description
- Optional property.
- Name
contactId- Type
- string
- Description
- Optional property.
- Name
contactName- Type
- string
- Description
- Optional property.
- Name
status- Type
- enum
- Description
- Required property. Allowed values: cold, pending, open, closed.
- Name
activeOwner- Type
- ConversationOwner
- Description
- Optional property.
- Name
lastMessageAt- Type
- string
- Description
- Required property.
- Name
lastMessagePreview- Type
- string
- Description
- Required property.
- Name
lastMessageSender- Type
- string
- Description
- Required property.