object
ConversationStartedWebhookEvent
A session started in a conversation. Sent once per session, when its first customer message or human agent's message arrives: either the message creates the session, or it arrives in a session that so far has only outbound automated messages. A session created `cold` by an outbound automated message (API, journey, campaign or chatbot) doesn't send this event when it's created. A conversation can have many sessions over its lifetime.
Properties
- Name
id- Type
- string
- Description
- Event id. Matches the `webhook-id` header and is the consumer dedupe key.
- Name
type- Type
- enum
- Description
- Required property. Allowed values: conversation.started.
- Name
timestamp- Type
- string
- Description
- Time when the source domain event happened.
- Name
data- Type
- ConversationWebhookEventData
- Description
- Required property.