object
WebhookSession
Session state recorded by the source lifecycle event. Does not provide ordering guarantees; expanded conversation state may be newer.
Properties
- Name
id- Type
- string
- Description
- Required property.
- Name
status- Type
- enum
- Description
- Event-time session status. Omitted when unavailable in a legacy source event. Allowed values: cold, pending, open, closed.
- Name
started- Type
- boolean
- Description
- Whether the session had started at event time: a customer message or a human agent's message makes a session started. `false` for a `cold` session with only outbound automated messages (API, journey, campaign or chatbot). Omitted when unavailable in a legacy source event.
- Name
owner- Type
- object
- Description
- Required property.