object
UnreadSummaryResponse
Properties
- Name
conversationUnread- Type
- object
- Description
- Requested conversation IDs mapped to unread state within the caller's access scope. Unknown or inaccessible IDs return false.
- Name
unreadConversations- Type
- integer
- Description
- Number of accessible conversations with unread customer or other-agent activity for the caller, across all owners and statuses.