Skip to main content
FlownallyHelp Center

How to delete a journey

LLM
View as Markdown
Open llms.txt

How do I delete a journey?

This article explains how to permanently remove an unwanted automation workflow from your workspace. Follow these steps to get rid of old drafts or unused journeys. This helps you keep your dashboard organized and clean.

In this article, you will learn how to

  • Permanently delete a journey from your account.
  • Understand the consequences of removing a workflow.
  • Resolve basic issues when a journey will not delete.

Before you start

Before deleting a journey, make sure you have:

  • A saved journey in your workspace list.
  • A paused or draft status on the journey you want to remove.

Important: Deleting a journey is permanent and cannot be undone. All data and configurations for this specific workflow will be completely erased from your account.

How to delete a journey

  1. Log in to your Flownally workspace.
  2. Go to the Journeys tab.
  3. You have two options on how to delete a journey:
    • From the journeys list:
      1. Hover over the journey.
      2. Click on the Delete icon.
    • From the journey editor:
      1. Click on one of the existing journeys.
      2. Click on the Pause button in the upper right corner.
      3. Click on the three dots in the upper right corner.
      4. Click on the Delete journey.

What happens after deleting a journey?

After a journey is deleted, the automation is permanently removed from your workspace and can no longer be triggered by any customer events. The system completely stops tracking background actions for this workflow, and your dashboard list instantly updates to clear out the deleted item.

Troubleshooting

Delete icon is not working

The delete is greyed out. This happens because the journey is currently active. You must pause the journey first before the system allows you to delete it.

Journey stays on the list

The journey stays in your list after you click the delete icon. This is usually caused by a temporary browser cache lag. You need to refresh your browser window to update the dashboard view.

Related articles