How to remove a custom field
How do I remove a custom field?
This article explains how to permanently delete a custom field from your account. Follow these steps to remove unneeded data properties. This helps maintain a clean workspace configuration.
In this article, you will learn how to
- Remove a custom field from your workspace.
- Fix interface bugs when deleting a field.
Before you start
Before removing a custom field, make sure you have:
- A custom field in your settings list.
Important: Deleting a custom field completely erases all information stored inside that field for every single contact.
How to remove a custom field
- Log in to your Flownally workspace.
- Go to the Settings tab.
- Go to the Custom fields section.
- Hover over the custom field.
- Click on the Delete icon.
What happens after removing a custom field?
After removing a custom field, the property is permanently deleted from your workspace settings. The system automatically wipes all historical data associated with this field from all customer records.
Troubleshooting
Delete icon missing
The delete icon does not appear when hovering over the field name. This is caused by a temporary screen rendering error. You should resize your browser window or reload the page to display it.
Field remains visible
The custom field stays in your list after clicking delete. This happens due to a temporary database synchronization lag. You must log out and log back in to refresh the status.