How to stop your Flownally subscription

How do I stop my Flownally subscription?

This article explains how to stop your Flownally subscription. Follow these steps to navigate to the billing portal and stop your recurring payments. This ensures you will not receive future charges.

In this article, you will learn how to

• Open your secure billing portal from settings.
• Stop your Flownally subscription.
• Solve interface loading errors in the billing menu.

Before you start

Before stopping your Flownally subscription, make sure you have:

• Admin access to your Flownally workspace.
• An active paid subscription linked to your Flownally workspace.

Important: Stopping your plan cancels future charges but keeps your paid features active until the end of your current billing period.

How to stop your Flownally subscription

1. Log in to your Flownally workspace.
2. Go to the Settings tab.
3. Go to the Billing section. Here you can see your plan, this month's active contacts and your payment details.

4. Click on the Manage subscription button.
5. In the Paddle billing portal, you can check the plan details.
6. You can also cancel the subscription by clicking on the Cancel subscription button.

What happens after stopping your Flownally subscription?

After stopping your Flownally subscription, your plan in the Billing section is marked as Canceling and shows the date your plan ends. You can continue using the platform features until then. After that, you need to choose a plan again to keep messaging your customers.

Related articles

• Pricing
• How to choose a plan for your Flownally subscription