How to check the campaigns report
How do I check the campaigns report?
This article helps you track message delivery rates, read statuses, and campaign failures across messaging channels.
In this article, you will learn how to
- Monitor message delivery totals across campaigns.
- View recorded read rates for sent messages.
- Identify campaign message delivery failures.
Before you start
Before checking the campaigns report, make sure you have:
- Owner or Admin role in your Flownally workspace.
- At least one campaign sent from your workspace.
- Sent outbound messages within your selected date range.
How to check the campaigns report
- Log in to your Flownally workspace.
- Go to the Reports tab.
- Click the Campaigns section.
Important: Last 28 days and Last 7 days show results for full days only and don’t include today.
Key metrics explained
- Delivered: Cumulative campaign messages successfully delivered in the selected period.
- Reads recorded: Cumulative read tracking for opened messages across campaigns sent in the selected period.
- Failed: Cumulative campaign messages that failed to deliver for campaigns in the selected period.
Troubleshooting
Report shows no matching activity
You did not send campaigns during the selected date range. Adjust your date filter or send a new campaign.
Message read count is unavailable
Some connected channels do not send read receipt data to Flownally. Check if your messaging channel supports read receipt tracking.