How to delete a segment
How do I delete a segment?
This article explains how to delete an unwanted segment from your workspace. Follow these steps to remove old contact segments permanently. This keeps your segment list clean.
In this article, you will learn how to
- Delete segments from your account view.
- Solve display issues during segment removal.
Before you start
Before deleting a segment, make sure you have:
- Owner or Admin role in your Flownally workspace.
- At least one existing segment in Flownally.
- A clear decision to permanently erase the segment.
How to delete a segment
- Log in to your Flownally workspace.
- Go to the Contacts tab.
- Click More or the three dots to the right of your segments, above the contact list.
- Choose Manage segments.
- You will see the segments list.
- Hover over the segment.
- Click the three dots on the right side of the segment and choose Delete segment.
- Confirm by clicking the Delete segment button.
What happens after deleting a segment?
After deleting a segment, its saved filters are permanently removed from your list. The underlying contact records remain safe on the contacts list.
Troubleshooting
Delete confirmation fails
This happens because of a temporary browser interface stall. You must refresh your browser tab and try deleting the segment again.
Segment stays in list
This is caused by a temporary database cache delay. You need to reload your browser page to see the updated overview.