How to create a block in a chatbot to send messages
How do I create a block in a chatbot to send messages?
This article explains how to add a message step to your chatbot. Follow these steps to write out text replies. This ensures your assistant sends messages to users automatically.
In this article, you will learn how to
- Add a Send Message block to your chatbot.
- Write the text response for your assistant.
- Fix common message saving errors.
Before you start
Before creating a block in a chatbot to send messages, make sure you have an existing chatbot to add a Send Message block.
How to create a block in a chatbot to send messages
- Log in to your Flownally workspace.
- Go to the Chatbots tab.
- Click an existing chatbot to edit it, orcreate a new one to open the editor automatically.
- Click on + icon to add a new block.
- Choose the Send Messages block.
- Type the message you want to be send by the chatbot.
What happens after creating a block in a chatbot to send messages?
After creating a block in a chatbot to send messages, your assistant gains a new text response step. The chatbot will deliver this message automatically when a user reaches this point in the conversation.
Troubleshooting
Chatbot can't be activated yet when trying to activate the chatbot
This happens because the text field is completely empty. To fix this you need to type a message before closing the settings.
Changes do not apply
This may be a result of a temporary browser lag. To solve this you need to refresh your window and try again.